Our platform is not working for you? You can’t join a room or the website won’t load? Here is a quick guide to fix your problem.
If gidd.io is lagging or animations are really slow, it’s usually because you don’t have WebGL enabled. You can enable this in your browser and it is actually enabled by default but sometimes browser extensions disable it.
Please disable all your browser extensions that could block content on our website:
Some internet browsers do not support our website because we use too new technologies. Here is a short list:
If your internet browser is not listed there, please check that ES6, HTTP/2 and WebSockets are supported or use directly one of the browsers mentioned above. You can check your browser version here.
If the above tips don’t work, drop us a line on social media and we’ll try to find a custom solution.